What Technical Support is Available?

On-Site Support

Astropeak provides 24/7 onsite support, including equipment checks, resets, cable inspections, weather alerts, and remote-access assistance. Your rig is always monitored and never left unattended.

Self-Service Help

In addition to the support services we offer, our AstroPeak community helps each other via our Discord server. Between our experienced staff and your fellow astrophotographers, you’ll get all your questions answered.

Monthly AP Credits

Each subscription includes 3 AP Credits for quick 1–2 minute tasks — filter swaps, dust cap placement, cable inspections, or similar minor adjustments.

Advanced Support

For collimation, PC troubleshooting, or detailed mechanical adjustments, schedule time with our trained technicians at $50/hour.


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